Comments: D G
Horrendous delivery experience. The van came to my office when I was in a meeting. They called me, but as I didn’t know who was calling, I sent a text saying I was in a meeting and would return the call. No response. If they had texted back identifying themselves I would’ve stepped out. They didn’t even send an auto text or email later informing that the delivery had failed.
Afterward, when I called the customer service hotline, the rep was incredibly rude - no apology, no re-delivery, no refund, and no of course our drivers do not text because they are driving. Self collect is the only option.
The fruit basket was well done but not worth the pain dealing with their delivery and customer service guys. Definitely the worst delivery service I’ve ever experienced with an online store.NORFA SARAH
Hi , I am not pleased with the fruits hamper when it came. I told the delivery guy it’s not what I’ve ordered in the website and he replied he don’t know and to call his office.
I expected Far East Flora to contact me for any different packaging used or what so ever. Rightfully , they should update customers of any changes in their orders. Fruits are not fresh , covered with cling wrap , wasnt tight and air sealed.
The amount of money I paid for that hamper truly not worth it.
I regretted not ordering from hazel florist where their workmanship is thousand times better and basically you can tell that they take pride in what they do.ly tan
very good selection of flowers like roses, eustoma and carnations. but little exotic selection. i was hoping to find those more rustic looking ones to diy bouquet but their flowers a bit more mainstreamBCIT MIIX
Horrible customer service, failed delivery with no effort of trying to reach the recipient. I was trying to communicate with them for redelivery and the customer service representative was rude and impatient to explain why it was failed to deliver. Don’t trust their delivery system people.Susan Chee
Varieties of flowers to choose from either fresh flowers or artificial flowers. Prices are reasonable.